More booked jobs.Less chasing.
Automations that answer every lead, book the job, collect payment, and bring customers back. We build them and run them for you.
Live in 14 days or your setup fee backMonth to month
Not ready to talk? Get a free missed-call auditExample: HVAC company
The problem
Running the business shouldn't mean chasing it.
Leads go unanswered, quotes go quiet, and happy customers never hear from you again. That isn't a people problem. It's a systems problem.
The research
Why speed and follow-up win the job.
The published numbers behind every automation we build. Flip through them, or let them play.
- Six findings from 2024 to 2026
- Each one linked to its source
- Each one matched to the automation that fixes it
These are published findings, not promises about your business. Some come from software companies that study their own customers, so every source is linked for you to judge.
of calls to small businesses were answered by a live person, in a 2024 study of 85 businesses across 58 industries.
of businesses missed the five-minute response window, in a 2026 benchmark of 573 businesses.
Fixed by Message replieshigher close rate for leads answered in under 5 minutes (32%) than after a day (12%), across 939 companies.
Fixed by Quote and lead follow-upof consumers say they never read online reviews. Nearly everyone else is checking yours.
Fixed by Review requestsbetter appointment attendance with text reminders, in a 2024 meta-analysis of randomized hospital trials.
Fixed by Appointment remindersof homeowners say they’d hire the same company again, and 73% would refer it after excellent service.
Fixed by Service remindersYour numbers
What are missed calls costing you?
Move the sliders to match your business. It takes ten seconds.
The Core 7
The seven automations that do the most work.
Start with one or start with all seven. Together they turn a missed call into a booked job, a five-star review, and a customer who comes back. Flip through how each one works.
- One inbox for everything
- Client portal and mobile app
- A monthly results report
Missed calls get a text back from your business in seconds.
- 1A call goes unanswered
- 2A text goes out in seconds
- 3Their reply lands in your inbox
Website forms, Instagram, and Facebook messages get an instant answer.
- 1A message comes in
- 2It gets an instant answer in your voice
- 3You take over whenever you’re ready
Friendly check-ins go out until the customer decides.
- 1You send a quote
- 2Check-ins go out on day 2, 5, and 10
- 3They stop the moment the customer replies
Customers book themselves from a link, no phone tag.
- 1The customer taps your booking link
- 2They pick an open time
- 3It lands on your calendar
Confirm-or-reschedule texts cut down on no-shows.
- 1A booking is confirmed
- 2A reminder goes out the day before
- 3They confirm or reschedule by text
Every finished job ends with a request for a Google review.
- 1You mark the job done
- 2A review request goes out by text
- 3Happy customers land on your Google page
Tune-ups, cleanings, and renewals bring past customers back.
- 1A job is finished
- 2A reminder goes out when the next service is due
- 3They book again
The full suite
Add any of 30 automations as you grow.
When you’re ready for more, turn on payments, proposals, memberships, email campaigns, website chat, referrals, and more.
- Turn on what you need, when you need it
- Everything runs in one system, not a pile of apps
- We build it and run it, so you never touch a setting
- Google Business Profile
- Google Calendar
- Stripe
- QuickBooks
- Zapier
- Your current phone number
Meet the founder
A real person, not a call center.
I'm Cody Nichols, founder of Creekside Systems. I set up every system myself, I'm the one you call when you have a question, and every month you get a plain-English report of what your system caught.
[ONE OR TWO SENTENCES ON WHY YOU STARTED CREEKSIDE]
Cody
Do I have to use every automation?
No. You can start with a single automation or all of the Core 7, and add more of the 30 whenever you're ready.
Will my customers know it's automated?
Messages come from your business, written the way you talk. When a conversation needs a person, it comes straight to you.
Do I need a new phone number?
No. Customers keep calling the number they already know. Unanswered calls forward to a local line we set up for you, and every text is signed with your business name.
I already use ServiceTitan, Jobber, or Housecall Pro. Does this work with it?
Usually, yes. Creekside runs alongside the software you already use and handles the texting, follow-up, booking, and reviews. Most popular tools connect directly or through a connector, and we confirm exactly how yours connects on the first call, before you pay anything.
If I cancel, do I keep my number and my customer list?
Yes. Your business number stays yours, and we export your contacts and conversation history for you. If we set up a new number for you, we’ll help you move it to another provider.
Can I see what's happening?
Yes. Your client portal shows every lead, conversation, booking, and review, and you get a plain-English report every month.
What does it cost?
It depends on how many automations you start with. There's a one-time setup and a monthly plan, and the more you add, the less each one costs. Founding rates are available for our first clients, and you'll get an exact price on the call.
How long does setup take?
Usually about two weeks, most of it waiting on the phone carriers to approve your business for texting. You're live in 14 days or your setup fee back.
Can customers opt out of texts?
Yes. Anyone can reply STOP at any time. We handle opt-outs and the carrier registration that business texting requires.
Am I locked into a contract?
No. Monthly plans are month to month, so you can cancel before your next billing date. If you prepay quarterly or yearly for the discount, cancelling simply stops the next renewal.
Try one right now.
Call or text Cody and he'll show you how it works, with the same texts your customers would get.
Book a 15-minute call.
Here's what happens
- A 15-minute callWe learn how your business runs and show you which automations would help most.
- We build it for youWe set everything up in your business's voice and handle the carrier approval texting requires.
- You watch it workYou go live, log in to your client portal anytime, and get a report every month.
Before our call, we may test how fast your business replies to a call, text, and form, so we can show you real numbers.
Not ready to book?
Get a free audit, or just ask a question.
Cody answers every message himself, usually within one business day. No pressure and no sales pitch.
Sometime in the next week, we'll call your business after hours, send a text, and fill out your website form, then send you a short report.
- A real call, text, and form test, like a new customer would
- Your reply times, measured in minutes
- What slow replies likely cost you, in plain dollars
Pricing, setup, whether it fits your business. You'll get a straight answer by text or email, not a sales sequence.
Looking for a quick answer? Check the FAQ →